Welcome to the website!
info@mpsenergytech.com
Location:Home -- Service & Support

What we offer

At MPS energy, we understand the importance of reliability and resilience in critical facilities. Our load bank commissioning services stand as a cornerstone in guaranteeing the optimal performance of power infrastructure, safeguarding against downtime and ensuring uninterrupted operations in the most demanding environments. We offer a range of service to ensure your load bank is ready when required including:

  • Start-up and Commissioning
  • Troubleshooting & Repair
  • Preventive Maintenance
  • Service Kits & Spare Parts
Contact Now

Start-up and Commissioning

Our engineers and technicians possess extensive experience in start-up and commissioning procedures for load banks across various industries. With their expertise and attention to detail, we ensure that your load banks are configured, calibrated, and operational according to the highest standards.

  • Optimized Performance: Ensuring your equipment operates at peak efficiency from day one.
  • Reduced Downtime: Minimizing potential issues and preventing future failures through thorough testing and validation.
  • Expert Support: Access to our team of experienced technicians and engineers for troubleshooting and guidance.
  • Comprehensive Documentation: Providing detailed reports and documentation for compliance and future reference.

Troubleshooting and Repair

Our team of skilled engineers and technicians possesses extensive expertise in diagnosing a wide range of issues affecting load banks. Utilizing advanced diagnostic tools and techniques, we identify the root cause of problems quickly and accurately, minimizing downtime and disruptions to your operations.

  • Rapid Issue Resolution: Quick identification and fixing of problems to minimize operational disruptions.
  • Expert Diagnostics: Utilizing advanced diagnostic tools and techniques for accurate problem identification.
  • Cost Savings: Preventing costly downtime and extending the lifespan of your equipment through timely repairs.
  • Enhanced Reliability: Ensuring your systems are running reliably and efficiently with our professional repair services.

Preventive Maintenance

We develop customized preventive maintenance schedules tailored to your specific load bank requirements and operational needs. Our team conducts regular inspections and assessments to evaluate the condition of your load banks, identify potential wear and tear, and detect early signs of malfunction.

  • Increased Equipment Lifespan: Regular maintenance helps to extend the life of your equipment by preventing wear and tear.
  • Reduced Unplanned Downtime: Early detection and correction of potential issues prevent unexpected breakdowns and operational disruptions.
  • Cost Efficiency: Lower long-term costs by avoiding major repairs and replacements through routine upkeep.
  • Optimized Performance: Keeping your systems running at peak efficiency and ensuring consistent performance through regular checks and adjustments.

Service Kits & Spare Parts

We work closely with you to understand your unique requirements and operational needs. Whether you need a comprehensive service kit for routine maintenance or specific spare parts for emergency repairs, we tailor our solutions to meet your exact specifications, ensuring that you have the right resources on hand when you need them most.

  • Quick Repairs: Immediate access to genuine parts reduces downtime and speeds up the repair process.
  • Cost Savings: Purchasing kits can be more economical than buying individual parts separately.
  • Enhanced Reliability: Regular replacement of parts with high-quality spares ensures consistent and reliable system performance.

Frequently Asked Questions

  • What is field service?

    Field service involves providing on-site support, maintenance, repairs, training, and commissioning of load bank at a customer’s location.

  • What types of field services do you offer?

    MPS energy field services ranges from startup and commissioning, maintenance, troubleshooting, upgrades, installations, and training.

  • How quickly can you respond to service requests?

    Our goal is to respond to service requests promptly and efficiently. We understand the importance of minimizing downtime and addressing issues as quickly as possible. Upon receiving a service request, we will work closely with you to understand your needs and priorities. We’ll then do our best to schedule a service appointment as soon as possible, considering factors such as urgency, location, and technician availability. Our commitment is to provide timely and reliable support to ensure minimal disruption to your operations.

  • What industries do you specialize in?

    Data centers, Microgrid, Healthcare, Commercial buildings, Military, Marine, OEMs and Renewables.

  • Do you provide ongoing maintenance contracts?

    Yes, we provide maintenance contracts. Load banks provide years of reliable service. To ensure they operate reliably and test power supplies precisely, load banks must be regularly serviced and maintained. Adequate maintenance ensures effective operation and reliable electrical testing throughout the service-life of a load bank. The frequency and scope of maintenance may vary according to the application and usage of the unit and environmental factors such as ambient temperature and humidity ranges. Please reach out to us and we can work with you on the maintenance contract.

  • Are your technicians certified and experienced?

    Yes, all the technicians are qualified, factory certified and experienced in handling the load banks that they will be servicing.

  • What sets your field services apart from competitors?

    At MPS energy we value providing exceptional service, fast response times and specialized product expertise.